Order Status

Immediately after you submit payment you are assigned an order number and a confirmation email will be sent. Sometimes this email has a tendency of going into junk mail so please check there if you do not receive it in your inbox. If you still cannot find your confirmation email, please email me directly at julio@secondalarmcustomleather.com, reference your order number, and I will look into your order.

Per the terms and conditions agreed to during checkout, the following lead times are in place:

  • Orders placed after November 27 through December 14th will not go into production until January 5th with a lead time of 2 weeks
  • Orders received after December 14th will have a lead time of 2-3 weeks starting January 5th
  • Orders placed on or after January 2 will have a lead time of 4-5 weeks

Customers will receive an email as soon as their order is complete. You will also receive an email with tracking information so that you can track your package through the United States Postal Service. There will be no other notifications on order status other than when it is complete.